Seeking a team of resources to fulfill the project deliverables – vendor must be able to provide a full team of resources necessary to complete the project deliverables in order to respond.

Responsibilities Expected of the Selected Vendor
In addition to the project deliverables listed above, these are some vendor responsibilities:
 Provide a Web Application Lead, who will report to the Project Manager.
o Main point of contact for questions and information
o Coordinate resources & schedules
o Report on deliverables, budget and schedule
o Present engagement deliverables to team
 A project work plan will be provided in the vendor response to the RFO.
 A structured change management process will be used for all changes.
 Staff is available for scheduling to meet project schedule.
 Appropriate training and knowledge transfer will be provided.
 Vendor will provide a testing plan and list of acceptance criteria.

Mandatory Vendor Qualifications

 Vendor must propose hourly rates for each resource that do not exceed vendor’s Maximum Hourly Rate for the Web Application Design & Development. (See Cost Proposal instructions, below.)
 Vendor must have a minimum of five years of experience, within the past 8 years providing audience research, usability and user interface design.
 Vendor must have a minimum of three user experience projects successfully completed in the past two years with sites servicing multiple personas.
 Vendor must have experience working on a minimum of two website projects with governmental or non-profit agencies whose sites have more than 5000 pages and multiple topic areas.
 Vendor must have a minimum of five years’ experience creating site navigation, site maps, information architecture and content strategy.
 Vendor must have a minimum of five years’ experience with responsive design.
 Vendor must have a minimum of two years’ experience designing accessible content for websites.
 Vendor must have a minimum of five years’ experience conducting usability tests.
 Vendor must have a minimum of five years’ experience with graphic design and branding.

Desired Skills of the Vendor
 Experience with web security protocols for CMS.